Jessica Brown | Design System Manager, Product Designer

I’m Jessica, a designer who loves crafting simple and intuitive interfaces for everyday people to use.
Essex-based designer with a background in web design, design systems, and accessible user interface design. I specialise in simplyfing complex journeys and streamlining internal design processes.

Selected projects

2022 — Present Since joining TSB I’ve led a tooling migration, managed the Orbital design system and increased its adoption rate from < 40% to 100%, shaped TSB’s UX/UI patterns and design standards, and collaborated with 15+ dev teams across the org to ship new features and improve existing functionality.

Taking ownership of TSB’s design system

13 min read
A deep dive into my last 3 years resolving legacy design, documenting design patterns and components, optimising 200+ components, and preparing for a scaleable front-end design system. Achieved 100% adoption rate across the org and reduced the number of UI defects entering build.

Improving discoverability with the new Products & Tools redesign

8 min read
Designed to minimise future development effort with CMS and built to deliver personalised product listings for customers. Redesign resulted in a 90% increase in engagement within month 1.

A full-scale design system migration

12 min read
Switching tools isn't easy, but here’s how I migrated TSB's design system and files from Sketch to Figma within 4 months, whilst delivering in-flight projects. Onboarded 300+ employees, across 18 teams including key roles like developers, product owners, business analysts and designers.

2021 — 2022Joined Mallcomm as a Senior Designer, where I formalised the platform’s design system, led a tooling migration, and wrote their style guide and component documentation.

A design system for an international prop-tech platform

8 min read
Streamlined Mallcomm’s design process by creating a unified design system, reusable assets and templates, and design guidelines for their B2B tenant management app.