Jessica Brown, Design System Manager @ TSB

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I’m Jessica, a designer who loves crafting interfaces for everyday people to use. With over 10 years experience in the digital design field, I first started with designing online stores and websites for UK-based businesses. Now I manage TSB’s Orbital design system and work cross-functionally to deliver interface designs across the mobile banking app and internet banking platform.

2022 — Present Since joining TSB I’ve led a tooling migration, shaped the UX/UI design standards, contributed to and managed the Orbital design system, and collaborated with 15+ squads across the org to ship new features.




Taking ownership of TSB’s design system

13 min read
A deep dive into my last 3 years resolving legacy design, documenting design patterns and components, optimising 200+ components, and preparing for a scaleable front-end design system.

Improving discoverability with the new Products & Tools redesign

8 min read
Uplifting the user experience with a refined interface to deliver personalised product listings for customers, resulting in 90% increase in engagement within month 1. Designed to minimise future development effort with CMS and AEM integration.



A full-scale design system migration

12 min read
Switching tools isn't easy, but here’s how I migrated TSB's design system and files from Sketch to Figma within 4 months, whilst delivering in-flight projects. Onboarded 300+ employees, across 18 teams including key roles like developers, product owners, business analysts and designers.





2021 — 2022Joined Mallcomm as a Senior Designer, where I formalised the platform’s design system, led a tooling migration, and wrote their style guide and component documentation.




A design system for an international prop-tech platform

8 min read
Streamlined Mallcomm’s design process by creating a unified design system, reusable assets and templates, and design guidelines for their B2B tenant management app. 





2017 — 2021Previously spent 4 years at the multinational agency Saentys, designing websites and digital campaigns for investors, property developers, artisans, and public services.



A new website to celebrate a passionate family business

With three generations of industry knowledge and craftsmanship, Chaletbau Matti are renowned for building the finest chalets in Gstaad. So we simply had to produce a stunning website to match their track record.


A fresh look for a new Simple Life venture

Growing their build-to-rent portfolio, Simple Life Homes marked their new London venture with an expanded brand and a new website resulting in 7k+ visits monthly.




A luxurious property portfolio for Caudwell

Boasting a portfolio of luxury homes across London and France, we created a website to match the unparalleled elegance of Caudwell’s properties.



A new website for the beautiful Les Arases development

A serene brand and digital experience for a premium residential development, nestled in the heart of the Conches, in Geneva. 15 apartments were successfully sold during the website’s first year.



Jessica Brown © 2019 —
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