Jessica Brown, Design System Manager @ TSB

Portfolio       Archive       About       CV       Contact

About

For over 10 years I’ve designed and delivered interface designs, design systems, and websites for start-ups, scale-ups, and international clients.
Outside of work, I love to nose around museums and galleries, play video games, and I’ve got an allotment that keeps me occupied during the growing season. Currently based in Essex, UK with my two house cats and partner.



Experience
If you’re looking for a highly organised individual contributor with a knack for streamlining processes, you can stop looking.

I have experience working at speed across a range of business sizes, shaping me into an adaptable and productive designers. I’ve worked independently as a sole creative within SMEs and seed start-ups, stepped into line management within an enterprise environment, and I’ve worked cross-functionally to support multiple teams with simultaneous project delivery.

See my CV



Capabilities
Product Design UI Design User Experience Web Design Design Systems Accessibility Prototyping User Testing CMS Pitch Decks Cross Functional



Toolkit
Figma FigJam Figma Slides Sketch Adobe Creative Cloud Lottie (+ Labs) Miro Protopie Confluence Jira Notion Asana Zeroheight Github Lovable



How I approach design



User-centred approachI focus on meeting customer needs by using the Jobs To Be Done framework and including accessibility compliance from the start. 

Throughout the design process I use competitor research, user research, usability testing, journey mapping, co-design, and lo/hi-fi wireframing.



Results-driven designIterate, validate, repeat! Good design can always be validated through user testing to meet industry-specific regulations and shape decisions made to design systems, new features, or to existing user journeys.



Open design culture
Design doesn’t benefit an organisation when it’s sequestered away. In my last 2 roles I’ve led a tooling migration and formalised design systems to reduce tooling costs, increase efficiency, and foster open collaboration across teams. 




How I show up at work



Be empathetic 
Everyone faces their own struggles, so I strive to meet people halfway and offer them grace. It can be challenging at times, but I adopt a ‘today is a new day’ mindset to stay focused on delivering quality design.



Cross-functional collaborationI like to build strong partnerships with stakeholders, product owners, and development teams to work at speed in agile environments. 

Within design teams I’ve lead peer reviews, facilitated knowledge-sharing sessions, and have sat as the resident Figma expert.



Stay passionate
If you don’t enjoy what you’re doing or where you are—move on. Life is too short, and I choose to spend my time with teams I appreciate and on projects I love.



Life outside of work If you’re curious about who I am beyond the CV, I’ve got a mini-blog of sorts below. It’s sporadically updated when I have something to share and non-specific about my actual work projects.

What I’m doing now



         


Jessica Brown © 2019 —
Site links: Home / Portfolio / Archive / Now / About / Credit
Contact: Email / LinkedIn