Move money
Eliminating tech debt, one redesign at a time with a strategic uplift to our payment journeys.Role
App Design
Design System
In house
TSB
TSB
Role
Lead UI Designer
Year
2023 — 2024
The Project
With our shift to agile principles, we had an ongoing commitment to removing as much tech debt as possible in each journey we touched. part of an ongoing personalisation initiative, we were tasked with redesigning the Products hub in the app to deliver a space where product listings could be curated per user.
The previous Payments hub was a scrollable list containing every product offered — there was no curation and crucially no order to the products. Analytics confirmed our suspicions. Products placed in the top 3 rows received the most clicks.
Another concern we had was that ‘new’ labels were hardcoded into the app and not easy to change on the fly. We wanted a way of easily configuring a product’s status tags to make them more timely and relevant for customers.
Designed to be delightful
Imagine you’d
Cinemagraphs and interviews were woven into the flow of the website design to guide visitors through every step of the Chaletbau Matti experience.
- used lighter assets